Privacy policy

What we collect. Your email address, your instructions and the files you upload. Payment is handled by Stripe; QNuB never sees your card number.

Where it goes. Your files are processed only on QNuB's own computer. They are encrypted the moment they arrive, with a key used only for your job. They are not sent to any AI service: QNuB's AI runs on its own computer and sees only your instructions, file names and column headers, never the contents.

How long we keep it. Everything is deleted when you confirm your job, when you press "Delete my files now", or 30 days after delivery, whichever comes first. Deleting a job destroys its key, so no copy can be read again. Unpaid orders are deleted after 24 hours.

What we keep. A record that the job happened (job number, dates, price and the steps taken) for accounting: the job number, dates, price, file names and the steps taken. It contains none of your instructions or file contents, and your email address is removed when the job is deleted.

Email. We email you only about your job.